Partytent.com Customer service
Call our professional Party Experts today at +44(0)870 820 0008 or +44(0)203 936 8258
Warranty / Claim
When receiving your party tent or other goods from partytent.com by Dancover we kindly ask you to check the entire shipment for missing- or defective parts. In the case of damaged or missing parts, you must send in the claim form within 14 days!
If you have a claim, please fill in the Claims form and we will contact you as soon as possible – we try to handle all claims within 24 hours on working days provided we have all relevant information.
Please be aware that we only cover the freight cost for sending missing- or defective parts one time. Therefore, we recommend that you check your entire delivery thoroughly before filling out the Claims form.
Get answers to frequently asked questions about our products, ordering procedure and delivery here: FAQ